Privacy Policy

TBFiles Portugal, LDA

Cookies Policy

This website uses cookies to improve its functionality and your user experience. Cookies are used, for example, to identify your device, which helps ensure access to all areas of the site or to enable specific features. By browsing this website, you consent to the use of cookies.

What are cookies?

Cookies are small text files containing anonymous information that is stored on your device by the website you browse using your browser.

What are cookies for?

Cookies are widely used on the internet to ensure website functionality and to provide important information to site administrators, allowing for faster and more efficient navigation.

How to manage cookies?

You can manage cookies directly through your browser settings.

Other cookies?

While browsing this website, you may also receive other cookies, including those set by external platforms like YouTube, Facebook, Twitter, or others, as well as cookies set by Google Analytics or other tools that we may use to gather statistical information about website usage. If you do not want to accept Google Analytics cookies, see here how to opt out.

Privacy Policy

Personal Data Processing

TBFiles Portugal, LDA is the entity responsible for processing the personal data of visitors to the website http://www.tbfiles.com, and is committed to ensuring confidentiality.

Data Collected

Personal information that may be collected through the TBFiles Portugal, LDA website includes name, email, and phone or mobile number.

Purpose of Processing

All personal information collected through the website will be used to make your visit as productive and pleasant as possible, and to personalize relevant content, products, and services for each individual.

Data Subject Rights

All personal information of customers or visitors using the TBFiles Portugal, LDA website will be processed in accordance with national and European data protection laws. You may request access, rectification, portability, or deletion of your data. You also have the right to file complaints with the competent authorities.

You may exercise your rights via the Personal Data Inquiry Form or by email: info@tbfiles.com.

Data Retention and Security

The period for which data is stored depends on the purpose for which it is processed. Unless a specific legal requirement exists, data will be stored only for the minimum time necessary for the purposes for which it was collected or subsequently processed.

TBFiles Portugal, LDA is committed to ensuring the security of personal data provided. Technical and organizational measures have been implemented to protect data against unauthorized access, disclosure, loss, misuse, alteration, or any unlawful processing.

Despite security measures, as an internet user, you should take additional security measures: ensure your PC and browser are up-to-date with security patches, have active firewall, antivirus, and antispyware, and verify the authenticity of websites visited, avoiding untrusted websites.

Use of the TBFiles Portugal, LDA website implies full understanding of this Privacy Policy, which may change without prior notice. Therefore, it is recommended to check this page regularly.

Automated Data Processing

Like other websites, we collect and use information contained in ads, websites, emails, and other brand channels. Collected information includes your IP address, ISP, browser used to visit the website, time of visit, pages visited, clicks, opens, and email/newsletter forwards.

Links to Third-Party Websites

TBFiles Portugal, LDA website contains links to other websites that may be useful. Our Privacy Policy does not apply to third-party websites, so if you visit another website from ours, you should read its Privacy Policy. We are not responsible for the privacy policies or content of those third-party websites.

Alternative Consumer Dispute Resolution

In case of dispute, the consumer may resort to an alternative dispute resolution entity:

National Center for Consumer Information and Arbitration (CNIACC) email: cniacc@fd.unl.pt site: www.arbitragemdeconsumo.org

More information on the Consumer Portal: www.consumidor.pt